The easiest and quickest way to contact us is to start a Live Chat - our friendly team are on hand to help Monday to Friday 8am-6pm and Saturday 9am-5pm.
If you would like to speak to someone to manage your policy over Live Chat, we can help you:
The Live Chat button will show when we have agents available to assist you.
Renewals | 0333 005 0194 |
Claims | 0333 005 0242 |
Breakdown UK | 0333 005 0321 |
Breakdown Europe | 0033 472 17 25 46 |
Monday - Friday | 9:00am - 6:00pm |
Saturday | 9:00am - 5:00pm |
Sunday | Closed |
Whilst we will make every effort to maintain the highest standards, we recognise that there may be some occasions when we fail to satisfy the particular requirements of our customers. We therefore have procedures in place to investigate and remedy any area of concern.
If you’re not happy with Express Bike Insurance, please contact us:
Or in writing to:
Complaints,
Atlanta Insurance intermediaries Limited,
Complaints Department,
Nile Street,
Burslem,
Stoke-On-Trent
ST6 2BA
Please include your name, address, a contact number, your quote number and details of why you are unhappy. This will help us respond to you as quickly as possible.
Express Insurance Services is a trading name of Carole Nash Insurance Consultants Ltd authorised and regulated by the Financial Conduct Authority, under firm reference number 307243. Registered address: Embankment West Tower, 101 Cathedral Approach, Salford, M3 7FB.
You can check this on the Financial Services Register by visiting their website.
Company registration no: 2600841 England and Wales. VAT registration no: GB 447284724. Online sales and quotation service is currently only available to UK customers. Calls may be recorded for training and monitoring purposes.